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Common questions

What does EAAaudit scan?

EAAaudit scans your storefront pages — homepage, product pages, collection pages, cart, search, and policy pages — against WCAG 2.1 Level AA criteria using axe-core. Checkout pages are managed by Shopify and are not included.

Is this a guarantee of legal compliance?

No. EAAaudit provides dated evidence of automated testing effort. Automated tools detect approximately 30-50% of WCAG issues. For full legal assurance, automated testing should be supplemented with manual expert review.

How do I download my report?

Open the EAAaudit app in your Shopify admin and click “Download report”. The report is generated in real time from your latest scan results.

How do I publish my accessibility statement?

Click “Accessibility statement” in the dashboard, enter your contact email, and click “Publish to store”. This creates a page at yourstore.com/pages/accessibility-statement.

How often does EAAaudit scan my store?

Free plan: on-demand only. Basic plan: monthly automatic rescan. Pro plan: weekly automatic rescan with regression alerts.

How do I request data deletion?

Email privacy@eaaaudit.app and we will delete your scan data within 5 business days.